Sr. No.

Checklist

Comments, if any

1

Have you configured TopTeam Requirements Application Server for Web App settings such as Start-up Options, Server Options, Database Settings, LDAP Settings, etc., using the Management Console provided in the installation folder?

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2

Are you able to successfully test database connection from TopTeam Requirements Application Server Management Console for Web App? Refer to Image01

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3

Have you correctly set the User Data Files Folder using TopTeam Web Server Management Console? Refer to Image02

Important:

1. Application Pool Identity (refer to step no. 11) must have read and write permissions on the User Data Files Folder.

2. TopTeam Requirements Application Server for Desktop App and Web App must point to the same User Data Files Folder.

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4

Have you created IIS Website for TopTeam Requirements Application Server for Web App using Deploying TopTeam Web Application Server Installation Guide? Refer to Deploying TopTeam Web Application Server

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5

Is IIS Website for TopTeam Requirements Application Server for Web App ISAPI DLL running? Refer to Image03

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6

Is Application Pool running? Refer to Image04

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7

Are Execute permissions granted to the ISAPI-DLL feature? Refer to Image05

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8

Is ISAPI or CGI path selected for REST DLL added and is it allowed? Refer to Image06

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9

Have you enabled Enable 32-Bit Applications flag of Application Pool? Refer to Image07

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10

Have you set Application Pool’s .Net Framework Version to No Managed Code? Refer to Image07

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11

Have you changed the Application Pool’s identity to the user account that has read and write permissions on the installation and User Data Files folders of TopTeam Requirements? Refer to Image10

Important: If you are using TopTeam Requirements Application Server for Web App for SQL Database with Windows Authentication, set Windows Username and Password in the Application Pool Identity.

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12

Have you set Anonymous Authentication to Application Pool Identity?

Refer to Image08

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13

Have you added tsApp.html in the Default Document?

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14

Have you added MIME Type for JSON? Refer to step 4.8. in Deploying TopTeam Web Application Server Guide

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15

Are you able to browse the login page? Refer to Image09

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16

Are you able to login?

Important: If you are using LDAP Authentication, ensure that LDAP settings have been configured on TopTeam Requirements Application Server for Web App.

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17

What is the browser and its version number?

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18

Does your hostname/domain contain an underscore?

e.g. https://mycompany_test.com

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19

Is the User Data Files Folder on the same computer (local) where IIS Server is running?

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20

If the User Data Files Folder is on a different computer, which path format have you used for specifying the User Data Files Folder path:

UNC Path

Mapped Drive

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21

Are there any Log files created under the Logs folder of the TopTeam Requirements installation folder?

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22

In case of SQL Database, are you using Windows Authentication or Native Authentication?

Tip: If you are using Windows Authentication, you must set correct credentials in the Application Pool’s Identity.

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23

Is there any proxy server between the client and the server?

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24

Is WebDAV Publishing unchecked and the features are turned ON for Microsoft IIS? Refer to Image11

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