Configuring TopTeam User Accounts for External Authentication

Overview

TopTeam supports three types of Login Methods:

Native
LDAP
External Authentication

External Authentication allows you to authenticate TopTeam users with an External Authentication provider such as AD FS using SAML.

This article explains how to configure user accounts for External Authentication using the following methods:

By creating user accounts with login method as External Authentication.
By changing the Authentication Type of Existing User Accounts to External Authentication.

Who should read this?

TopTeam Administrators
IT Support

Prerequisites

You should have System Administrator or Manage User Accounts permissions for managing user accounts in TopTeam.

Step 1. Go to the Administration section

Step 2. Open Manage User Accounts

Manage User Accounts Screen opens

1. Creating user accounts with login method as External Authentication

Step 1.1. Create a new user account

We are showing steps for creating an Author user account for demonstration purposes. Using similar steps, you can create user accounts for Collaborators and Viewers.

Step 1.2. Enter details and select the Authentication Type as External Authentication

A new user account is created

2. Changing the Authentication Type of an Existing User Account to External Authentication

Step 2.1. Select a user account with Authentication Type Native Authentication

Step 2.2. Change the Authentication Type to External Authentication and save the changes

Authentication Type is changed to External Authentication

NOTE

You can also create and edit user accounts using Administration section of TopTeam Desktop App.

Step 3. Configure External Authentication

Refer to the article: Configuring External Authentication (SAML)

Step 4. Log in using External Authentication

Step 4.1. External Authentication in TopTeam Web App