Overview
State transition is the process of updating the State field of a record from the current State to another State. Only those Transitions will be allowed that you define in the State Change menu of various editors.
You can also define state transition rules graphically using State Diagram Type editor. To learn more, click here.
This article describes how to configure State Transition Rules for a Record Type.
Who should read this?
Step 1. Go to the Administration section

Step 2. Click Configure Record Type States & Workflow

Step 3. Click Configure State Transition Rules

Step 4. Select a record type for which you want to define rules

Step 5. Define Transitions allowed from State

Step 6. Verify defined rules – Open record editor of the record type for which State Transition Rules are defined

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Revised: September 22nd, 2020